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Privacy Policy

Effective Date: June 2025

REMOTE SUPPORT CX LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website or engage with our SMS services.

Information We Collect

Personal Information: Name, email address, phone number, address, and any other information you provide to us.
Automatically Collected Information: IP address, browser type, device type, pages visited, and usage data.
SMS Opt-In Data: Your mobile number and consent status, collected when you opt in to receive SMS communications from us.

How We Use Your Information

To provide requested products or services
To communicate with you about your account or service request
To send SMS/text messages (with your consent)
To improve our website and services
To comply with applicable laws and legal obligations

Sharing of Information

We do not sell or rent your personal information. We may share information:

With service providers who perform functions on our behalf (e.g., hosting, customer support) under confidentiality obligations
As required by law, legal process, or to protect rights and safety

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your Privacy Rights
Depending on your location, you may have rights to:

Access, correct, or delete your personal data
Object to or restrict certain uses of your data
Withdraw consent at any time

Data Security
We use reasonable security measures to protect your information. However, no system can be 100% secure.

Children’s Privacy
We do not knowingly collect information from children under the age of 13.

Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.”

Contact Information
If you have any questions about this Privacy Policy, please contact us at:
Email: info@remotesupportcx.com

Messaging Terms & Conditions

By providing your mobile phone number, you consent to receive SMS/MMS from REMOTE SUPPORT CX LLC related to your inquiry, including but not limited to workforce management and consulting services.

Message Frequency
Message frequency may vary.

Message and Data Rates
Standard message and data rates may apply, depending on your mobile carrier plan.

Opting Out
You may opt out of receiving SMS messages at any time by replying with “STOP” to any SMS message you receive from us. After you send “STOP,” you will receive a confirmation message, and no further SMS messages will be sent to your number.

Help and Support
For assistance with our SMS service:

Reply with “HELP” to any SMS message
Contact our customer support team at: info@remotesupportcx.com

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