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Who We Are
Here at Remote Support CX, our team turns potential problems into an outstanding customer experience. We analyze our customers challenges and develop action plans across all lines of business to achieve your goals together.
What We Do
We have an extensive network of Technical and Support Candidates who will meet your job requirements and take every opportunity to showcase their skills. When presented with new tasks and challenges, we have found that our candidates immediately exceed the expectations of Remote Support CX clients.
Our management team will take the time to understand your goals and help train, onboard, and manage your team to success. Effective leadership is a core value at Remote Support CX and making sure we pave the way to an effective partnership is a top priority.
Our team will manage KPIs and other metrics to maintain high levels of performance. This tool alleviates the need to micro-manage and develop your assistant and enables our clients to keep the focus on top-level strategy.
The quality of the product we deliver is constantly kept to a high standard on our team. We have the skills to monitor your account and provide actionable feedback for your team frequently. Our method of management has proven effective in all aspects of the business.
One of our core values is continuous development. We provide our team members with a plethora of training resources and development opportunities to continually increase their skill set.
Get In Touch
Get in touch if you have any questions regarding our services or website. We'd love to assist you with any queries you may have for us.
WHT WE DO
How We Can Help
HOW WE CAN HELP
Explore what our team can do for you:
Inbox and Calendar Management
Filtering through unnecessary emails to allow you to focus on the priority communications and actionable items.
Managing your calendar and making your daily schedule as efficient as possible.
Plans & Pricing
No long-term contract required
Flexible month-to-month program
Adjust when your needs change
Offering 2 Weeks Free
PLANS AND PRICING
FAQ AND CONTACT
How many hours a week can I save?Our average RSCX customer sees anywhere from 5 to 15 hours of added availability in the standard work week. Our Assistant’s ability to acclimate to your work environment and absorb tasks quickly, allows for an increase in both efficiency and productivity for you and your company.
What’s the best thing to outsource first?Our clients (small business owners and executives) usually outsource their customer service, technical support, email inbox management, and calendar management first because these are sneakily time-consuming tasks. When offloaded, you get time back in your day immediately. However, you can start with whatever task or project is most pressing. Learn more about what we do and book a call to talk about your specific needs.
What if I’m too overwhelmed to train someone?We see this all too often. Fortunately for our customers, we can take over training for you after a brief touch base on your specific business. Our team has a vast knowledge library, stretching across multiple industries, which we can leverage to onboard your new team as quickly as possible.
Why should I pick Remote Support CX?We are data-driven and focus on customer experience. We review your requirements closely to ensure that we have the right people for the job. We monitor KPIs to ensure that we are on track with your goals and review customer feedback regularly to drive customer satisfaction.
Can I talk to someone about my unique needs?Of course. We’d love to chat with you. Many of our clients prefer to have a consultation before signing up. Ask us any additional questions you might have and talk to us about your outsourcing needs.
Still have questions? Check out our FAQs.
Getting started is as simple as 1-2-3
Tell us your goals
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